T-Mobile sued after employee stole nude images from customer phone during trade-in::T-Mobile has been sued again for failing to protect consumer data after an employee at one of its Washington stores stole nude images off of a customer’s phone.

  • Pistcow@lemm.ee
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    8 months ago

    Two really dumb people and Tmobile is going to pay. Also, never trade in your phone. I keep the previous generation as a backup in case I lose or break it, and I take a hammer to the older ones on rotation.

    • Otter@lemmy.ca
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      8 months ago

      By the time I’m ready to part with a phone, they offer peanuts for the trade in. I might as well keep it and do something else with it

      • EvacuateSoul@lemmy.world
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        8 months ago

        Actually the last few times, Verizon has called me to upgrade for little or no money, sometimes paying more for my old phone than I did when it was new. I asked once why they do it, and it is some sort of loyalty program.

        • PopShark@lemmy.world
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          8 months ago

          They offered like $800something for a several year old iPhone 11 pro that has had two owners and two separate lives in our family plan with display stuck pixels from a drop and obviously old battery. I was actually taken aback at first and had them verify trade in credit amount at the store for the trade in instead of mailing just in case they were pulling some shit lol

        • Tarquinn2049@lemmy.world
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          8 months ago

          Assuming you are on a plan where there is just a monthly hardware surcharge, you likely pay 20% of the price of the phone up front, and about 200% of the price of the phone by the time they recommend you change hardware. Even a crappy phone is almost a thousand dollars now, and they can still be worth hundreds used after a few years, there are many places older used phones can be sent and sold.

          Most of those types of plans have about a 50-75 dollar a month hardware charge built into the plan. A “bring your own device” plan is like 20-30 dollars a month. 50 dollars a month for 2 years is 1200 dollars. 75 dollars a month for 3 years is 2700 dollars. Pretty easy to fit the price of a phone in there somewhere.

          Also their favorite customer, is the one that has a hardware fee in their plan, but then buys a new phone themselves from a third party. For people that plan to buy their own phone, make sure you are on a “bring your own device” plan. Save yourself hundreds of dollars a year. I know that part doesn’t pertain to the person I am replying to, but I have talked to alot of people that brought their own device and were still on a 70-115$ monthly phone plan.

          The phone company won’t tell you about the other options, you have to ask, and some of the bigger companies don’t even offer a plan without a built-in hardware surcharge. Then you better hope you have another option in your area. Most of the littler phone companies with dumb names aren’t big enough to even offer hardware, so if you were ever curious why their plans can be 1/3rd the price, they are byod plans.

      • pete_the_cat@lemmy.world
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        8 months ago

        Yep, I’ve had smartphones since 2010, probably about 5 or 6 phones, I think I’ve traded in maybe two. After like 1-2 years they were like “I’ll give you $150 for this phone that you spent $800 for even though it’s in perfect condition” .

      • Overzeetop@sopuli.xyz
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        8 months ago

        I’ll trade when the money is right. iPhone 12 Pro-13 ProMax cost me $60. Yes it was a year old, but for a fresh battery and better tele lens it was worth it. This year I upgraded to a 15 Pro. I get nothing but a new battery and a C charging port (faster processor means little to me), but it cost me only $95 net - less than a battery replacement. For all the limitation of the Apple ecosystem and over-priced hardware, it gets exceptionally favorable trade-in pricing.

        Iirc, iPhones reset / overwrite the encryption key so it would take substantial effort for someone to see how many steps I take in a day or to find my vacation photos. It’s probably easier to steal info from my iCloud backup at Apple.

          • Overzeetop@sopuli.xyz
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            8 months ago

            Mine was a trade up from std pro to max, plus a longer tele (and maybe 1/3 of a battery). DD went from the 12 to the 13 for $28 on the same trade promo.

            Even ignoring the battery value, from a residual value basis a years’ newer phone is worth about $50-75 even on the 3rd or 4th year out, so the bare resale value for both was a wash or better. If I’m getting upgraded for almost nothing out-of-pocket, long term, I’m going to take it.

    • Stovetop@lemmy.world
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      8 months ago

      I hope you remove the batteries first before going at it with the hammer, or else you’re going to be breathing in some really nasty fumes.

      Plus damaging the battery could cause it to ignite anywhere between an hour to several days after it takes damage.

      • NuXCOM_90Percent@lemmy.zip
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        8 months ago

        And unless you actually destroy the storage, you are in the exact same situation. Also, I assume someone taking a hammer to a device is not recycling it properly.

        Phones have a factory reset for a reason

        • Stovetop@lemmy.world
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          8 months ago

          So you bring it to a specialized recycler who will take it off your hands, and then they burn it in a controlled environment where the smoke can go up into the atmosphere and become stars.

      • Pistcow@lemm.ee
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        8 months ago

        I rarely upgrade phones, and the last one I smashed had removable batteries. Yeah, I’d figure next upgrade. I’d have to figure something out for my Note 8.

        • ZiemekZ@lemmy.world
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          8 months ago

          I’ve got a hard nut to crack as well, my Note 9 is peak Samsung and I can’t find a replacement that has stylus, 3.5 mm jack, microSD and capacitive fingerprint scanner (in-display ones suck, at least on A50 from my workplace).

          • ALostInquirer@lemm.ee
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            8 months ago

            Is the last one an absolute requirement? If not, although I imagine you’re already aware of it, have you considered the Moto G Stylus? It manages the first three details nicely, but I don’t think any of the models have a capacitive fingerprint scanner (may be mistaken, wasn’t a feature I was interested in when looking into these).

            • ZiemekZ@lemmy.world
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              7 months ago

              Is the last one an absolute requirement?

              No, but it must match capacitive reader’s performance.

              I’ve just checked the 2023 version of Moto G Stylus and… IPS? Seriously, Motorola? Sorry, devil wears Prada and flagships wear AMOLED.

              Oh, yeah. I forgot that G Stylus isn’t supposed to be a flagship. Duh.

              Thank you for suggesting something anyway. Guess I’ll stick to the Note 9 and keep fixing it until the world dies.