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Joined 12 days ago
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Cake day: June 28th, 2024

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  • I recently had an important package get rerouted to a pickup box, but the incompetent driver (who did not even manage to reply “hello package” on the intercom) forgot to leave the retrieval card in my mailbox.

    After searching the DHL website for a contwct option for way longer than it should take, I saw a small note stating that their chatbot can give you retrieval codes, so I decided to try that.

    It was not AI powered, but provided prompts to click, or asked for very specific short replies like the tracking number. Similar to an automated phone system but with text. I took a wrong turn at some point and had to start over, but it actually worked really well and I got the code after about 3 minutes.