Business owner ‘hires’ ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work
Business owner ‘hires’ ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work
I was on a bot chat the other day. “I have super admin permissions but it wont let me switch XYZ toggle.”
It said “I don’t understand this, can you rephrase?”
I said, “I can’t switch Xyz toggle despite having admin permissions.”
“I don’t understand can you rephrase”
“no.”
“connecting you to a real person”