Business owner ‘hires’ ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work
Business owner ‘hires’ ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work
Ideally robots would do all the shit jobs no one wants to do like sweep floors and tier 1 IT support. Then, hopefully, we could all get UBI and decide if we want to design and repair robots, or make bespoke jam, or do some other job robots generally can’t do. Alas.