Lee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 11 months agoBusiness owner 'hires' ChatGPT for customer service, then fires the humansnationalpost.comexternal-linkmessage-square32fedilinkarrow-up1158arrow-down17
arrow-up1151arrow-down1external-linkBusiness owner 'hires' ChatGPT for customer service, then fires the humansnationalpost.comLee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 11 months agomessage-square32fedilink
minus-squareCorhen@lemmy.worldlinkfedilinkEnglisharrow-up2·11 months agoI mean, if you go to your credit card provider with a copy of the log with their rep, and the rep says “i authorize a refund”, you can atleast make the argument. Any company scummy enough to trust an AI for this wouldnt give it the authority, though
I mean, if you go to your credit card provider with a copy of the log with their rep, and the rep says “i authorize a refund”, you can atleast make the argument.
Any company scummy enough to trust an AI for this wouldnt give it the authority, though