Lee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 11 months agoBusiness owner 'hires' ChatGPT for customer service, then fires the humansnationalpost.comexternal-linkmessage-square32fedilinkarrow-up1158arrow-down17
arrow-up1151arrow-down1external-linkBusiness owner 'hires' ChatGPT for customer service, then fires the humansnationalpost.comLee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 11 months agomessage-square32fedilink
minus-squarerealitista@lemm.eelinkfedilinkEnglisharrow-up4·11 months agoYes these kind of transactions really need to be hand coded to be handled well. LLM’s are very poorly suited to this kind of thing (though I doubt you were dealing with an LLM at Chipotle just yet).
Yes these kind of transactions really need to be hand coded to be handled well. LLM’s are very poorly suited to this kind of thing (though I doubt you were dealing with an LLM at Chipotle just yet).