Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer’s comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won’t get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

  • Oliver Lowe@apubtest2.srcbeat.com
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    7 months ago

    or is a specific company being singled out just because some low-level grunt filled in a field in a bug report?

    FYI they’re not a “low-level grunt”. The bug author’s job title is Principal Software Engineer at Microsoft with (at least) 18 years’ experience.