Hi, there’s this situation i currently have with discord support, that they refuse to delete my phone number from my account. Basically every time i try to manually remove it, my account gets locked up until i add another phone number in order to continue accessing the service, “for security reasons” with no option for email verification (of course).

I contacted the support team asking for clarifications and if they could remove the phone number and, in short, they said that they couldn’t do that since my account was flagged somehow, and that they won’t remove the phone verification…

(their email)

Now, what are your opinions about this? Should i use a free voip number site in order to replace my real phone number with the fake one? My concern is that i don’t know who could own that number so i don’t know if it’s safe to trust it, and i’m not willing to spend any money for this

  • Vlyn@lemmy.worldEnglish
    4·
    1 year ago

    You don’t get it. Server settings are only one part of it, Discord also has their own account wide policies.

    For example I had a second account I used on Discord. Verified email, used it for years on and off every now and then. Last time I tried to login? No longer possible, I need to add a valid phone number and verify it. I couldn’t even get back into the account at all!

    No way around it, if Discord flags your account for whatever reason they log you out and force you to add a phone number. All it might take is you pressing logout once and next time you try to login you’re blocked. If even that.

    • Skasi@lemmy.worldEnglish
      1·
      1 year ago

      Yeah so just to clarify I totally believe you when you say that an account can technically get flagged. However, I don’t believe that “New ones don’t work without [a phone number]” and I also don’t believe that every account will be flagged eventually like the other commenter mentioned.

      Remember, the initial comment I questioned was saying that “If you want to use Discord nowadays you need a valid phone number”.

      • Vlyn@lemmy.worldEnglish
        2·
        1 year ago

        But you can easily test this yourself: Go and try to create a new Discord account without a phone number. Then try to use it.

        I couldn’t, Discord immediately forces me to add a phone number on login.

        Maybe it’s regional? Or they have different behavior based on your email address provider?

        I gave up on having a second account.

        • Skasi@lemmy.worldEnglish
          1·
          1 year ago

          But you can easily test this yourself: Go and try to create a new Discord account without a phone number. Then try to use it.

          I did and I could use it.

          Maybe it’s regional? Or they have different behavior based on your email address provider?

          Yeah or maybe it’s based on a cookie or IP ranges or other forms of tracking.