Difficult. Every time I thought “don’t support Amazon this time, buy from this small webshop” I was disappointed.
The problem is that smaller shops often really suck with customer care. When buying from smaller businesses, I now always want some “big business” (Amazon or eBay) in between. Way easier to get support this way.
That mixture of credibility, customer safety and accessibility is what makes Amazon killer. I hate them as much as the next guy, but sadly they provide a really great service.
Difficult. Every time I thought “don’t support Amazon this time, buy from this small webshop” I was disappointed.
The problem is that smaller shops often really suck with customer care. When buying from smaller businesses, I now always want some “big business” (Amazon or eBay) in between. Way easier to get support this way.
That mixture of credibility, customer safety and accessibility is what makes Amazon killer. I hate them as much as the next guy, but sadly they provide a really great service.