• 4dpuzzle@beehaw.org
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    10 months ago

    Don’t ever buy HP printers. Their customer abuse is getting egregious by the day. Though, I wish there was more competition in the printer market.

    • luciole (he/him)@beehaw.org
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      10 months ago

      I’ve had a fine experience with a Brother black and white laser printer. Just a big ugly gray block that prints my documents and my shipping labels fine. It doesn’t die regularly like those cursed HP contraptions. The cartridge goes on forever and it doesn’t blotch, wretch, coagulate or whatever the fuck inkjet cartridges do whenever you let them be for a month. I don’t miss the colors. Apparently it’s not good to print photos lol.

  • orca@orcas.enjoying.yachts
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    10 months ago

    HP has been doing this shit for ages in other spaces. When I tried to put a non-HP burner in one of their desktop computers years ago, the burner spun out of control and refused to open. Same thing happened again when I got a replacement burner. When I finally got a HP burner, it worked fine.

    The same tower also refused to acknowledge an aftermarket GPU, despite changing the jumpers like guides suggested.

    Don’t buy anything HP. Don’t support them at all.

    • MagicShel@programming.dev
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      10 months ago

      Look, I fucking hate HP so don’t take this as supporting them in any way, but I don’t think what you’re describing is possible. The tower is nothing more than a bunch of mounting points to attach hardware made by other manufacturers. They don’t make motherboards or chips. They could maybe have a deal for a custom branded bios maybe with certain settings locked down. They could have some shitware installed in windows, but none of that would have an impact before windows loaded.

      I just don’t see how what you’re describing is possible even if they wanted to. It would be a major scandal and everyone would’ve heard about it. Remember the Sony rootkit CDs?

      • Dave.@aussie.zone
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        10 months ago

        HP and/or Compaq used to make their own PCs in the 90’s going into the 2000’s.

        For example they used to have special motherboards that were basically backplanes and CPU cards to suit.It’s quite possible they did dumb shit with IDE connectors/pinouts that meant that some devices didn’t work.

        It wouldn’t have been a major scandal, it just would have been, “yeah some aftermarket drives don’t work with HP”, which was pretty common across the entire market back then. We’re basically in the golden age of system compatibility right now, things were an absolute shitshow back then.

        • orca@orcas.enjoying.yachts
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          10 months ago

          Honestly, I figured it was just some wonky shit with those cheap Pavilion parts and didn’t think much of it at the time. I was mostly just annoyed that I couldn’t really do much of anything with the tower. All was well when I could finally afford to build my own!

  • JokeDeity@lemm.ee
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    10 months ago

    There’s a reason their printers are always the cheapest in the store, don’t fall for it, go for ANYTHING else.

  • AutoTL;DR@lemmings.worldB
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    10 months ago

    🤖 I’m a bot that provides automatic summaries for articles:

    Click here to see the summary

    HP has used its “Dynamic Security” firmware updates to “create a monopoly” of replacement printer ink cartridges, a lawsuit filed against the company on January 5 claims.

    Additionally, the lawsuit highlights the fact that the use of non-HP ink cartridges doesn’t break HP’s printer warranty.

    Last month, HP CFO Marie Myers praised the company’s movement from transactional models to forcing customers into continuous buys through offerings like Instant Ink, HP’s monthly ink subscription program.

    The new lawsuit claims that HP’s firmware updates forced customers to buy HP-brand ink that costs more than competitors.

    When reached for comment, Peggy Wedgworth, a senior partner at the Milberg law firm and one of the lawyers representing the plaintiffs in this case, told Ars Technica:

    The lawsuit accuses HP of raising prices on its ink “in the same time period” that it issued its late 2022 and early 2023 firmware updates, which "create[d] a monopoly in the aftermarket for replacement cartridges, permitting [HP] to raise prices without fear of being undercut by competitors.


    Saved 74% of original text.