And somehow every single time the problem was so easy to solve, but apparently crying about it is the better solution.

  • Matriks404@lemmy.world
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    3 days ago

    I’ve switched to Linux because at this point it’s easier to deal with problems on Linux than using Windows and getting it to usable state.

    And if something doesn’t run on Linux… I use something else, easy as that.

  • oshu@lemmy.world
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    4 days ago

    I used to do some linux training for new hires at my old job. The company had a training room with a rack of servers for lab work.

    It was a training on how to deploy the product on a customer server. I personally wrote the instructions and tested them on the lab machines after a fresh install.

    I had others test the lab instructions. I even had people from non-tech roles verify that they too could do the labs by following the instructions.

    Still I get a guy in the training complaining that “this doesn’t work” and I can see from the error on his screen that he must have skipped one of the steps in the lab instructions.

    He’s not even trying to figure it out. Even though others are finishing, he just decided that it doesn’t work and gave up.

      • oshu@lemmy.world
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        3 days ago

        Yeah its a tough crowd sometimes. Especially when doing that training with our customers.

        I’ll never forget the time I was explainging how something worked and one of the customers interrupts me saying, “I don’t care about this – can you just show me where to click?”

        • AnUnusualRelic@lemmy.world
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          3 days ago

          I’ve done my share of training too. Some people just want recipes. They have no interest in knowing why they’re doing something.

  • MTK@lemmy.world
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    4 days ago

    Yeah? Try playing MYST VR with a quest 2 and Nvidia GPU.

    I love Linux, but sometimes I just wanna pin it against the wall and make violent love to it until my issue is fixed. Though usually the love making is more of a frustrating 6 hours of troubleshooting.

    BTW, are we allowed to sexualize an OS?

    • terabytes@lemm.ee
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      3 days ago

      I had really bad performance with an nvidia GPU in VR in Linux, once, and all I could find that described the same specific issue I had was a steam community discussion post by someone who claimed that the steam vr compositor was just bugged, and no less that it was a bug regression, and there was nothing to do but wait for Valve to fix it. I think the post was already a year old when I found it.

      I haven’t tried it again, yet, but I’ve also moved to arch with Wayland since then. And the nvidia drivers did become much more reliable for me, so maybe it will magically work out of the box this time… Or maybe it won’t, and I’ll just end up wasting hours trying to find a solution while wading through AI polluted Google searches again before giving up.

      • sykaster@feddit.nl
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        2 days ago

        This is honestly the only reason Linux is not my only OS. I have a laptop with an integrated and dedicated nvidia rtx3060 gpu, and Linux has trouble with the Nvidia drivers and I get stuttering in almost all games and 3d applications.

        I went into a discord specialised in lenovo Legion on linux, and even they couldn’t help me, though they were very helpful. My requirements aren’t even insane, I just want to slice files for my 3d printer without issues and play a 2d browser game from time to time.

        I’m still debugging it, it mug have to do with the power management firmware. But this is not ready for the mainstream consumer if its necessary to go this deep.

  • hades@lemm.ee
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    3 days ago

    Debianees will only answer your inquiry, however, if it is worded in a proper polite way. Here is a proper, polite way to ask for tech support.

    OMG! DEBIAN IS SO PATHETIC! IT CAN’T ________, BUT WINDOWS CAN _____ JUST BY CLICKING _______!

    Rushing to defend their precious Linux, they will give the most descriptive, polite, useful information possible. If you use “normal” manners though, you will most likely get flamed, insulted, and receive at least 10 viruses by email. All of which will be written in “1337”, for no appearent reason. Your IP will be traced, and eventually your Linux OS will be hijacked and destroyed. In some cases your CPU might melt from having to handle so much hacking by insecure “Debianees”.

    https://en.uncyclopedia.co/wiki/Debian

  • Shardikprime@lemmy.world
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    4 days ago

    How is this clown behavior? If anything, not accepting the proposed solution to the issue would be it

    This is more like, wisdom of the ancients kind of thing

      • /home/pineapplelover@lemm.ee
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        4 days ago

        Sometimes I get confused with man pages and have to go on other sites with different explanations and examples. Maybe that’s just me

        • superkret@feddit.org
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          4 days ago

          No, that’s the state of documentation on Linux.

          In OpenBSD, bad or lacking documentation is treated as a release-critical bug in the package.

        • lagoon8622@sh.itjust.works
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          The man pages would be so much less dry if they just put a few examples at the top. But nope. So I continue to curl cht.sh/tar until the heat death of the universe

          Edit: autocorrect

    • Endymion_Mallorn@kbin.melroy.org
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      TFM isn’t worth the R. It doesn’t describe failure states or bugs in a way that a normal user understands or can work with. Either it works perfectly, or there’s basically no way to figure out exactly what went wrong and how.

    • MadMadBunny@lemmy.ca
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      The good old ways. I miss them.

      Nowadays, it’s more “User Manual? You mean the Manufacturer’s Opinion?”

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    4 days ago

    Then ask why no one has patched this well-known bug after all these years, and get flooded with ‘anyone can contribute’ comments.

    • Luffy@lemmy.mlOP
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      4 days ago

      But its true

      No one is paying these people to contribute to Linux. If someone would bring you donuts every day for free, you wouldn’t start barrading them with comments about how he comes late sometimes.

      And if you want that bug to be fixed, pay a software engineer to fix it, out of your own pocket. If they then dont do it, then you can start talking about them being late.

      Be grateful for all these people making your computer more than a brick.

      • JcbAzPx@lemmy.world
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        4 days ago

        Sure, but ‘make your own doughnuts’ isn’t exactly a useful response to that.

        • Luffy@lemmy.mlOP
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          Could you tell me where I said you should just contribute yourself? My grep dosent seem to find it.

          I said ‘don’t complain about things people are making in their free time for you to enjoy.’

        • WalnutLum@lemmy.ml
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          3 days ago

          No, I’m pretty sure “try volunteering yourself” is a perfectly reasonable response to “why has nobody volunteered to fix this?”

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    4 days ago

    So many times I see junior Devs (or not so juniors) and normies seeing an error message and, visibly, static plays between their ears on their mental TV set, then they just click the first button that looks appropriate and complain it didn’t work.

    The text of the message does not get read or parsed.

    “You need to close the program to continue”. Doesn’t work.

    “Unexpected X at line N” Doesn’t work.

    Drives me insane.

    • JcbAzPx@lemmy.world
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      Unfortunately, so many error messages are so utterly useless that it has taught many people that all errors are just pointless background noise even if they’re actually giving useful info.

      • Psaldorn@lemmy.world
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        4 days ago

        I mean, java and Microsoft errors are preceded by 120 characters of useless trash oftentimes, that is equally as infuriating.

        • Cenzorrll@lemmy.world
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          3 days ago

          Or Windows gives you a blue screen and just “BAD_POOL_HEADER”.

          I got that intermittently at work on an instrument about every week or two. The best answer I could find was “it could be software or hardware related”. Yeah, thanks for that, problem solved. Wish I had thought of that. Not even a time stamp. Finally found out when it occurred to within 20 minutes and there was jack shit in the logs.

          IT ended up calling in a service tech to re-image the computer.

          • Psaldorn@lemmy.world
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            3 days ago

            Ah, windows logs, another amazing experience that doesn’t make me want to kill everyone.

            tail /var/log/thing.log is far too easy

  • JelleWho@lemmy.world
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    4 days ago

    Oké lets see how good crowd trouble shooting is…

    Nobara on Fedora can not have the exact same mouse being plugged in multible times. They seem to merge into one and all but one will be ignored (at random).

    Okey, without joking*. I have seen quite some people who are unable to Google anything. But I guess that’s why LMGTFY was made.

    [*] this is actually a bug, not a joke. If you happen to know the answer. Please share it, it’s driving me nuts

        • zipzoopaboop@lemmynsfw.com
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          3 days ago

          Now I’m curious. I have two of the same mice but my nobara blew up with the last update and need to reinstall it first. Can’t say I’ve ever tried that for Windows either

    • hangonasecond@lemmy.world
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      Not nobara related but I found a Linux Mint thread about using xinput to adjust config to have left handed mode enabled for 1 mouse but not another. Maybe that will help. If they’re wireless mice with dongles, maybe they’re struggling in that one mouse is connecting to both receivers? If they offer both bt and wifi pairing you might be able to get around it by manipulating that, or if they can be plugged in that might help.

  • JayleneSlide@lemmy.world
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    4 days ago

    Sure, this applies most of the time. My big rendering workstation and Asus laptop run Mint so flawlessly, I was kicking myself for not trying this sooner. My brand new Dell G16 7630 has been a special kind of hell with over two months of forum diving. The keyboard backlight is being a crackhead. The video drivers are a chaotic mess that I’m wary of updating lest my machine completely freezes/bricks for the ~20th time, necessitating a Timeshift.

    So, yeah, Linux is great, but that is not everyone’s experience. For me, it’s only fully usable 66% of the time. I’m still going at it, but those are shitty numbers. We FOSS evangelists need to acknowledge that usability, end-user support, and compatibility are an utter shitshow for the average schmuck. Also, this meme is glowing radioactive evidence of the toxicity undermining the FOSS movement.

    When we start taking ownership of all that AND fixing the experience, then we can finally have the Year of Linux on the Desktop. Or we can sit here, say “hurr durr, look at stupid end-user,” and wonder why normies refuse to switch to Linux.

    • Dagnet@lemmy.world
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      4 days ago

      I started using Linux for real this year and your comment couldn’t be more right. Linux community thinks that what is ‘easy’ for them is easy for everyone. “Just go into the terminal and type X” you just lost 95% of Windows users, specially when that command fails because of permissions. Same think happens kn Windows and the person just needs to click allow in that modal. Linux isn’t easy enough yet, but it could be, but first we need to stop denying this problem.

  • indigoviolet@lemmy.blahaj.zone
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    4 days ago

    Windows and Mac have taught people to ignore safety error messages. We’re gonna be dealing with the fallout of that for generations.