I’m in the UK and looking to switch over to a UK host provider. Can anyone recommend IONOS for the uk? I’m considering a fairly low-spec VPS. Even with VAT, their prices will be about 3/4 of what I’m currently paying.
I’m in the UK and looking to switch over to a UK host provider. Can anyone recommend IONOS for the uk? I’m considering a fairly low-spec VPS. Even with VAT, their prices will be about 3/4 of what I’m currently paying.
Only know Ionos in DE but I can’t recommend it, the support is pretty bad.
Bad how? Slow to respond, poor knowledge, or just non-existant ticketing?
Playing information ping pong. We sent them some issue with a lot of information and instead of actually investigating they often dragged on the whole thing by asking for details they should have themselves, taking hours-days to respond etc before they actually did something. We often had to escalate issues via our account manager.
This was all on enterprise support while I was working for a company that paid six figures each month for infrastructure in their data center.