Hi all, just purchased a pretty much brand-new deck (used for 2hrs) from eBay. I’ve also got the receipt. Is there anything I should be aware of? It was only purchased last month, will valve honour any warranty?

Edit. Turned up yesterday and it’s immaculate so all good so far! Doesn’t even look used so I’ll count this as a good buy for now!

  • leo vriska@l.60228.devEnglish
    5·
    1 year ago

    If it’s been opened and had anything replaced, unless they’re better than 99% of the DIY steam deck crowd, they left small traces of getting past the backplate.

    For what it’s worth, I believe the general consensus is that Valve cannot reject your warranty claim for the device having been opened under US law (the FTC has gone after other manufacturers for this).

    • narc0tic_bird@lemm.eeEnglish
      4·
      1 year ago

      There are also a lot of reports that Valve are cool with it as long as whatever broke the device wasn’t caused by the user fiddling with it.

    • OneOrTheOther2028@sh.itjust.worksEnglish
      1·
      1 year ago

      No, yeah, the opening of the device is more so a “did they replace/damage anything” and less of a warranty problem. Second hand sale is what stopped warranty