T-Mobile sued after employee stole nude images from customer phone during trade-in::T-Mobile has been sued again for failing to protect consumer data after an employee at one of its Washington stores stole nude images off of a customer’s phone.

  • xkforce@lemmy.world
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    8 months ago

    So what do you do if you literally cant wipe the phone I.e broken screen? Just never have anything there to begin with?

    • PastaGorgonzola@lemmy.world
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      8 months ago

      Remote wipes are possible. Log into your Apple/Google account, figure out how to find your device, then perform a remote wipe.

      • kent_eh@lemmy.ca
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        8 months ago

        Assuming the device is powered on and can connect to a network to recieve the instruction.

    • d3Xt3r@lemmy.nz
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      8 months ago

      Phones these days are encrypted. If you ever set up a pin/password to unlock your phone, that means it’s encrypted. Just make sure your phone is powered off or restarted (or battery drained, if the off button isn’t working), before you drop it off at the repair shop.

      No one can access your files in this state - not even the manufacturer (unless there’s backdoor, but that’s a different topic - but even then, there are many “secure folder” type apps you could use to encrypt sensitive data).

      • xkforce@lemmy.world
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        8 months ago

        Youve never actually had that happen if you think its that easy.

        Guys no…

        1. You cant wipe a phone remotely with your google sign on unless “find my device” is enabled, which it never was.

        2. My phone does not just give access automatically to any device plugged into it. You are REQUIRED to give permission from the phone. Which cant be done because the screen is fucked.

        3. Your phone SHOULDNT be accessible in this scenario because allowing any device to just plug in and download everything with no authentication is a security risk.

        • Zink@programming.dev
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          8 months ago

          I mean sure it’s not easy to remote wipe if you never set up the feature that lets you remote wipe.

        • wgbirne@feddit.de
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          8 months ago

          It is still possible to unlock an android phone with a fucked screen.

          I had to do this once and managed to unlock the phone with a USB mouse. It took me a while to get the right pattern, but it is possible.

        • antizero99@lemmynsfw.com
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          8 months ago

          It depends on how the phone is setup and whether or not you have plugged in to a pc before. It sounds like it’s you that has that no idea.

          Most android phones (can’t speak to Apple) are pretty much plug and play via USB. Plug it in and browse the files on it, it’s slow as hell and may be retrievable by software designed to undelete files but it’s doable, you may have to approve the connection on the phone but if you have plugged it in prior then you probable don’t have to.

          • xkforce@lemmy.world
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            8 months ago

            Dude the goddamned phone requires that you confirm permission to access or manipulate anything on that phone. You cant just plug a usb cable in and fuck with everything. What the hell sort of phones do you guys buy that it just does that with no security measures?

            • antizero99@lemmynsfw.com
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              8 months ago

              Sounds like you don’t understand tech at all. Some of us have been using smart phones since palm and blackberry. Earlier versions of Android didn’t need the confirmation at all, assuming that it was defaulted to file access.

              I’ve been android since the beginning and my last few phones (all pixels) I don’t remember having to approve the usb connection after the first time.

              Can you plug a random phone into a pc and access files? Probably not.

              Can you plug your own phone into a pc it’s been connected to prior and access files even with a broken screen? More likely yes, than no.

              You and the other minions downvoting me should try reading my entire comments as many times ad needed for you to grasp the very basic concepts at play.

              And to repeat. You have no idea how the file system on android works. You most definitely can delete/backup/etc the photos, screenshots, etc on the phone via USB. You can not easily access app data as thats encrypted and stored elsewhere.

              You kids need to get off the internet before you hurt yourself.

              • Risk@feddit.uk
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                8 months ago

                And to repeat. You have no idea how the file system on android works. You most definitely can delete/backup/etc the photos, screenshots, etc on the phone via USB. You can not easily access app data as thats encrypted and stored elsewhere.

                Not if the phone doesn’t give permission to lol. I speak from personal experience of a Pixel 3a. Previously connected and all.

    • GregorGizeh@lemmy.zip
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      8 months ago

      Actually yes, but that’s just old man me yelling at the clouds. Nudes are just so pointless, especially of oneself.