T-Mobile sued after employee stole nude images from customer phone during trade-in::T-Mobile has been sued again for failing to protect consumer data after an employee at one of its Washington stores stole nude images off of a customer’s phone.
T-Mobile sued after employee stole nude images from customer phone during trade-in::T-Mobile has been sued again for failing to protect consumer data after an employee at one of its Washington stores stole nude images off of a customer’s phone.
Are there people out there who are not factory resetting their phones before they trade them in?
…what?
There are people out there that don’t know where the settings on their phone are
There are people out there, a LOT, that don’t know how to power off a phone.
Same people using “Google” as their browser… 🙆
I wouldn’t doubt that 75% or more of people don’t. Back before encryption was standard on Windows laptops my ex sold her laptop on eBay and forgot to wipe it, it had a bunch of nudes on it that she sent me over the years. Instead of just assuming the person would wipe it she messaged them and told them to wipe it because she had forgotten to and asked them to please not look at the contents of the drive 🤦♂️🤦♂️
Not immediately wiping a used device that hasn’t already been wiped is such a hazard. If they didn’t wipe it, they’re probably technologically illiterate enough that it’s loaded with tons of malware too.
Samsung’s official service center refused to not wipe the phone after a screen replacement, because “procedures”. Paying extra wasn’t even an option! So I said “fuck them” and took my Note 9 to an independent repairman who did it at half the official price because he could separate broken glass from a working screen and replace just the former. I simply turned the phone off and trusted Samsung Secure Startup encryption before handing it over to the guy. That was the moment I thanked myself for turning on full-disk encryption.