They’re describing one kind of free proprietary software and company setup. Which is valid. But the title claiming “[all] always ends in tears” isn’t supported by that.

Well written! I’ve had a similar experience with a habit tracking app. I’ve once stopped using it and after getting back to it after a year or so, it was so much worse with so many new pay walled limitations. An open source habit tracker on the other hand stayed the same for years and was even improved further. If you’re inrerested: Loop Habit Tracker https://f-droid.org/packages/org.isoron.uhabits/