So like I said- builder grade. If you had a company come in to install a system, you can pick from many options and features, like multi stage pumps, variable speed fans, etc. the base models from these companies are “builder grade” because it’s basically the cheapest model they can install in 100 houses they’re building. You can look up your system specs online and also see what other similar models are in the product line. You dont need the most expensive system to have good cold weather performance, but you may not get it on the cheapest model.
I left a comment deeper, but here’s a link for those that didn’t see: https://learnmetrics.com/best-heat-pumps-for-cold-climates/
Heat pumps can go way below 0, you probably just don’t have a very good/new one.
While there are many without a new heat pump, that wont be true over the next 10-20 years as people have to replace their aging units.
Mine is about 4 years old. That’s when the house was built
So like I said- builder grade. If you had a company come in to install a system, you can pick from many options and features, like multi stage pumps, variable speed fans, etc. the base models from these companies are “builder grade” because it’s basically the cheapest model they can install in 100 houses they’re building. You can look up your system specs online and also see what other similar models are in the product line. You dont need the most expensive system to have good cold weather performance, but you may not get it on the cheapest model.
Must be a shit model then 🤷