I put in a credit card application for Bilt and they want address and id verification via fax. They really want me to send a fax apparently

Most of my documents are virtual now, and I don’t have a fax machine. I see that on Google play there are a variety of apps for sending faxes. Is this a good option to go through? Or should I print stuff and find a library with a fax machine

  • Mountaineer@aussie.zone
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    6 months ago

    This requirement is designed to be hard, and as such is a major red flag to me.
    What else is this company going to be difficult with?
    Can i only get customer support or cancel my account in person, between 9-4 on the 2nd Friday of the month?
    I would consider alternatives, if possible.

    • Sinfaen@beehaw.orgOP
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      6 months ago

      Bilt is backed by Wells Fargo I’m pretty sure. All of their other communication has been through email, it’s just this one thing

      Context: I’m trying to get points for rent

      • MajorHavoc@programming.dev
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        6 months ago

        Bilt is backed by Wells Fargo I’m pretty sure.

        I just threw up in my mouth a little.

        Surely those raging asshole scammers (in leadership) at Wells Fargo wouldn’t back an untrustworthy organization. (This was sarcasm. I believe they have before, and will again.)

        On getting points for rent, you’ll find that many law abiding organizations don’t allow it, under debt swap laws.

        Using points to encourage people to put a large critical expense such as rent, on a high interest rate credit card - is (correctly) considered unacceptably predatory, even in most modern capitalist dystopias.

        My recommendation is be very alarmed, and flee from this plan.

      • HottieAutie@lemmy.dbzer0.com
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        6 months ago

        First Union, which was bought by Wachovia, which was bought by Wells Fargo was my first bank account. Sometime around 2009, it came out that they were doing some pretty shady shit along with going out of their way to fuck their customers out of money by posting their purchases in a way that would maximize fees. It was a blatant dickhead move. I immediately closed my account with them and will never go back.