iFixit is breaking up with Samsung
www.theverge.com
“Samsung does not seem interested in enabling repair at scale.”
  • iFixit and Samsung are ending their partnership on a direct-to-consumer phone repair program.
  • iFixit CEO Kyle Wiens says “Samsung does not seem interested in enabling repair at scale” and that the deal is not working due to high parts prices and difficulty of repairs.
  • Samsung only ships batteries pre-glued to the phone screen, forcing customers to pay over $160 even for just a battery replacement, unlike with other vendors.
  • The contract also limited iFixit to selling no more than 7 parts per customer in a 3-month period, hampering their ability to support local repair shops.
  • Additionally, Samsung required iFixit to share customer email addresses and purchase history, which iFixit does not do with other partners.
  • iFixit says it will continue to stock aftermarket Samsung parts and publish repair guides, but will no longer work directly with Samsung on official repair manuals.

iFixit says:

We clearly didn’t learn our lesson the first time, and let them convince us they were serious about embracing repair.

We tried to make this work. Gosh, we tried. But with such divergent priorities, we’re no longer able to proceed.

  • sugar_in_your_tea@sh.itjust.worksEnglish
    1·
    6 months ago

    Yeah, the selection kinda sucks.

    I went with Pixel 8 because:

    • can be flashed with another Android OS - I went with GrapheneOS
    • 6.5 years of Android updates (no word on security updates)
    • fancy new memory tagging feature for security - maybe I’ll feel confident using it after it gets updates
    • great screen
    • probably more repairable? A quick search found a battery replacement for an okay price ($50?)

    But none of that is on your list. I don’t care about the camera (though it does have arguably the best camera on the market), and pretty much any software can do ical/IMAP/smtptls. I don’t know what “photosphere” is (again, don’t care about the camera), but I’m guessing Pixel does it or something similar. It even has fun AI crap to play with (I use GrapheneOS, so I’m not getting any of that).

    The only thing missing here is the 3.5mm jack, and requiring that is going to limit your options significantly. If you can budge on that (e.g. get a dongle or BT headphones), Pixel could work for you. There might even be a case that provides one, IDK.