I hear “No problem” far more often.
Here’s a response I’ve seen about this around the net for a while now that feels right.
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"Actually, the “you’re welcome/no problem” issue is simply a linguistics misunderstanding. Older ppl tend to say “you’re welcome,” younger ppl tend to say “no problem.” This is because for older people the act of helping or assisting someone is seen as a task that is not expected of them, but is them doing extra, so it’s them saying, ‘I accept your thanks because I know I deserve it.”
“No problem, however, is used because younger people feel not only that helping or assisting someone is a given and expected but also that it should be stressed that your need for help was no burden to them (even if it was).”
“Basically, older people think help is a gift you give, younger people think help is a requirement.”
That’s some stereotyping ageist bullshit.
To be fair, with no data to back it up, this is just an anecdote. So saying it’s stereotyping ageist bullshit is a perfectly valid response to it. I just felt it fit the question quite well so I went and dug it up and shared it. If you feel differently, no stress!
The reality is going to be different to everyone, and it’s as much a learned behaviour as anything else. It’s not like collectively an entire generation got together and decided “it’s ‘no problem’ now instead of ‘you’re welcome’, okay?” Language evolves over time after all, and knowing why that happens and the actual causes for it are something that will require a lot more analysis than a couple of anecdotes from the internet.
Languages change over time. As long as the intent is clear, don’t get hung up on what is and isn’t “correct”. “You’re welcome” probably was seen as extreme at some point itself.
I mean, I’m fully on board with not getting hung up on what’s “correct”, but these are words that do have a specific meaning and I do find it interesting that the preferred choice of words shifts (even if it is only caused by relatively few people, that actually think about their word choice there).
Specifically, “no problem” is kind of like saying “there’s nothing to thank me for”. And ultimately, it kind of says “I don’t expect something in return”.
Whereas “you’re welcome” acknowledges that yes, I did help you, you are right to thank me for that, and also kind of “I would appreciate you returning the favor”.
My personal theory is that the change in language happens, because we have a lot more contacts with strangers, either in big/foreign cities or online.
When you help a stranger, you know upfront that they won’t be able to return the favor, simply because you won’t stay in contact. So, not only should it definitely not be a personal sacrifice for you to help them, it also feels right to communicate that they don’t owe you anything, so that they can go on in their life.
The appropriate response is that the debt must be repaid in kind, within the fortnight, lest their house fall into disrepute
Years ago, I had to do customer service training for a job, and one thing they said is to always say “you’re welcome” instead of “no problem”, because some people think “no problem” is rude. But I think it’s a generational thing, and it’s kind of the opposite with younger folks.
No worries.
All good
I think we collectively decided that “you’re welcome” doesn’t make sense. Welcome to what??
spoiler
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Nothing is worse than other options though like Chic fil a’s mandated “my pleasure”
When a chic-fil-a worker hits you with that, you gotta one-up them with “No! The pleasure is all mine!” and then hit the gas, peeling out cackling because you stole that pleasure motherfuckaaaaah.
(Or better, don’t go to chic-fil-a)
