:(

  • JoshuaFalken@lemmy.world
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    1 month ago

    This news will always be sad, but it’s hard to feel compassion when the entire organization stops communicating with its customer base.

    Paid orders left unfulfilled for months; bikes in for service effectively held hostage; company vehicle being auctioned off.

    It shouldn’t be handled in silence. This type of decline isn’t sudden. Juiced should have stopped providing service months ago so they didn’t end up with customer bikes in their possession by the time this all came to a head.

    We won’t know specifically what caused this for some time, but assuming it’s not a case of greed or gross mismanagement, it’s a shame a company building alternative transportation options couldn’t be bailed out. Maybe that’s reserved for the auto industry.

    • Socialist Mormon Satanist@lemmy.world
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      1 month ago

      This news will always be sad, but it’s hard to feel compassion when the entire organization stops communicating with its customer base.

      Yep! It always sucks hearing a company go down, especially if they have good products. But once I find out they stop talking to people and stop answering questions, my opinion turns to thinking they deserve to go down. lol