Airline was forced to apologize to Rodney Hodgins who flew to Las Vegas with his wife to celebrate their anniversary in August
An apology and a $2000 travel voucher? Fucking shit, they should get many times that.
He didn’t accept it. He’s gonna take them to the cleaners, and rightfully so.
5% of their annual income or it’s nothing
Also jail time for everyone involved, a guarantee on accommodations going forward or they lose their license to fly in the US, and a video of the CEO dragging their own ass out of a plane shown live on TV.
Believe it or not, also jail.
Had a similar problem on Spirit just this month. I can get on and off the plane fine, but I need a wheelchair to get to and from the gate to the curb.
In Portland, got a chair from the counter to the gate, no problem. Was assured a chair would be waiting in Vegas… no chair.
I had to hang around the gate until they figured it out, but there was no way I was getting from the gate to the cab stand on my own.
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Seriously… what went through the heads of those involved?! How were they thinking this was in any way something one could even ask a person in wheelchair?! I mean… you have somehow failed to get a chair with wheels on for some reason… how is you reaction “Yeah, get off my plane, you’re in the way”?!
yeah
How are some of these companies so fucking horrible and have zero conscience?
Enshitification
That’s awful.
But when the plane landed, the flight attendant told the couple there wasn’t time to get a wheelchair on board before the plane had to prepare for takeoff again
That’s a problem for the airline to explain to the delayed passengers of the next flight. Maybe if they didn’t cram their flights so close together that there’s no time to resolve problems from the previous flight they wouldn’t have that issue.
And pay your employees when they’re working you greedy fucks.
What the hell, Canada? You’re supposed to be our friendly neighbor to the north!
that’s crazy. hope he sues
Holy shit that’s depressing.
